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Key Objectives


Our Key Objectives are as follows:

  • Contribute to the Government’s agenda in raising skills and addressing worklessness.
  • Regular review of clients needs to ensure the clients gets the best support available.
  • Implement policies on equal opportunities and diversity ensuring complaints are acted upon in a sensitive manner.
  • Engage clients in the way services are delivered.
  • Keep clients informed of what and how we deliver our services.
  • Respect individual rights to privacy and confidentiality.
  • Continuous service improvement through training, support and development for all staff.