Key Objectives

 

Contribute to the Government’s agenda in raising skills and addressing worklessness.

Regular review of service users needs to ensure the service user gets the best support available.

Implement policies on equal opportunities and diversity ensuring complaints are acted upon in a sensitive manner.

Engage service users in the way services are delivered.

Keep service users informed of what and how we deliver our services.

Respect individual rights to privacy and confidentiality.

Continuous service improvement through training, support and development for all staff.